Questions & Answers
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Shopping Information
Delivery charges for orders from the Online Shop?
We offer free delivery on most orders. For certain locations or low-value orders, a small shipping fee may apply, which will be shown at checkout.
How long will delivery take?
Orders are usually delivered within 3–7 business days depending on your location. You’ll receive tracking details once your order is shipped.
What exactly happens after ordering?
After placing your order:
- You’ll receive a confirmation message
- Your product will be packed carefully
- It will be shipped with tracking
- Delivered safely to your doorstep
Where can I view my sales receipt?
You can view and download your receipt from:
My Account → Orders section
You’ll also receive a confirmation email with order details.
How do I add a gift receipt to an order?
During checkout, you can select the “Gift Option” (if available).
This allows you to send the product without pricing details.
How long do I have to return an order?
We offer a 7-day hassle-free return policy.
If you’re not satisfied, you can request a return within 7 days of delivery.
Payment Information
How is the recipient reimbursed?
Refunds are processed to the original payment method used during checkout. Once approved, the amount will be credited within 5–7 business days.
Can I be reimbursed through the original payment method?
Yes All refunds are issued to the same payment method (UPI, card, net banking, etc.) used while placing the order.
Can the country receiving the shipment be different from the country of purchase?
Currently, we only ship within India 🇮🇳. International shipping is not available at the moment.
How can I return an item?
You can request a return by:
- Visiting My Account → Orders
- Selecting the product
- Clicking Request Return
Our team will guide you through the process.
Will I receive the same product that I see in the picture?
Yes, we ensure that all product images represent the actual item.
However, slight variations may occur due to lighting or screen differences.
Will you restock items indicated as “out of stock”?
Yes! Popular items are usually restocked.
You can check back later or follow us for updates on new arrivals.
Orders and Returns
Delivery charges for orders from the Online Shop?
We offer free delivery on most orders.
For certain locations or low-value orders, a small shipping fee may apply at checkout.
How long will delivery take?
Orders are delivered within 3–7 business days depending on your location.
Tracking details will be shared once your order is shipped.
What exactly happens after ordering?
Once you place an order:
- You receive an order confirmation
- Your product is carefully packed
- It is shipped with tracking
- Delivered safely to your doorstep
How long does delivery take and how much does it cost?
Delivery takes 3–7 days.
Shipping is usually free, but charges (if any) will be shown before payment.
Which browser is best to use the site?
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- Google Chrome
- Safari
- Microsoft Edge
Make sure your browser is updated for the best experience.
How do I subscribe to the newsletter?
Scroll to the bottom of our website and enter your email in the newsletter section to receive updates, offers, and new arrivals.